Return window:
You may request a return within [30 days] of delivery.

Return eligibility:
To be eligible, items must be unused, unwashed, unaltered, and returned in original packaging where applicable.

How to request a return:
Email [support@vheta.com] with:

• Order number

• Item(s) you want to return

• Reason for return

• Photos if the item is damaged or incorrect

Refund method and timing:
Approved refunds are issued to the original payment method (PayPal or card). After approval, refunds are typically processed within [5–7 business days]. Timing may vary by payment provider.

Return shipping:
Customers are responsible for return shipping costs unless the return is due to our error, such as a defective item, damage in transit, or an incorrect item received.

Damaged or incorrect items:
If your order arrives damaged or incorrect, please contact us within [48 hours] of delivery with photos so we can help promptly.